About Mercury

Mercury are pioneers in the Western Australian courier industry, having serviced WA homes and business for over five decades.

At Mercury, our business is built on providing a partnership and establishing long term relationships with our client base.

We become an extension of your business, acting as a partner you can trust and rely on when representing you, and in delivering your product with care, on time, every time with a proof of delivery.

Proudly WA owned and operated – Whatever It takes, Mercury delivers!

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    Customer centric

    We provide the best possible service to you and your customers

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    Personalised Approach

    Ability to meet customer expectations with customised service and familiar drivers

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    Innovative

    Industry-leading technology allows you to seamlessly integrate with our delivery systems ensuring you have full visibility and control

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    Safety focus

    Trained drivers with well-maintained vehicles and fully compliant with Chain of Responsibility (CoR) legislation

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    Reliability

    Mercury deliver on time and to our customers’ deadlines

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    Fleet capability

    Our fleet of vehicles can cater for any kind of delivery; from bike and car couriers, vans and utes for urgent or shorter distance deliveries, to a wide range of trucks and semi-trailers for large-scale linehaul solutions

TRANSPORT SERVICES

Couriers

On-demand express metro and outer metro services

Parcels

Same day and overnight distribution, e-commerce “last mile” B2B / B2C – one to two runs per day services

Taxi Trucks

On demand express services and exclusive hourly hire services; vehicles include two tonne to semi-trailers

Fleet Management

Provision of dedicated trucks and trailers on permanent hire

Regional Freight

Scheduled road services to South West and North West of WA; vehicles include rigids to triple road trains

Specialised Services

Rail and wharf container handling, truck mounted cranes, tail lift vehicles and hot shot services

Interstate Freight

Scheduled road and rail services to and from Perth, Adelaide, Melbourne, Sydney and Brisbane

LOGISTICS

Warehousing

CTI Projects

  • Australia wide 3PL, 4PL, supply chain and overflow warehousing
  • Contracted distribution centre services
  • Bulk product storage
  • Consolidation services
  • Cross Docking
  • Temperature controlled and food grade (HACCP) specialised warehousing
  • Supply base warehousing and asset management
  • Project labour services
  • Plant and equipment
  • Quarantine cleaning and fumigation
  • Asset preservation shrink wrapping
  • Minerals and energy projects

E-commerce Fulfilment

Flooring Services (GMK)

  • Inventory storage and management
  • Pick and pack
  • Labelling, reworking and kitting
  • Order shipments
  • Reverse logistics management
  • Specialised warehousing
  • Carpet and vinyl cutting services
  • Specialised Australia-wide distribution network

FAQs

What types of service do you provide?

Mercury has a comprehensive service offering a number of service options. Please refer to our services page for further information.

Do you deliver after hours and on weekends?

Yes, Mercury offer a 24 hour, 7 day a week service. Surcharges apply for after hours, weekends or public holidays.

Do you perform interstate or regional deliveries?

Yes Mercury offer a full range of logistics services. Contact us for further information 9427 4777.

Can I send dangerous goods?

Yes, please contact us for further information regarding DG shipments – Email us or phone 9427 4777.

Is insurance included?

It is the responsibility of the shipper to organise insurance.

How do I track my parcel?

Register here for online access, you can track your parcel and view POD’s.

What are your payment terms?

Mercury payment terms are 30 days from date of invoice.

Do you accept Cash On Delivery (COD) or Credit Card payment?

We accept both COD or Credit Card payment for COD bookings.

Do I need an account to use your service?

An account is not required, we accept COD or credit card for COD bookings.

Do you offer online booking access?

Booking a courier or taxi truck with Mercury is quick and easy, please click here to book a job.

Do you offer a home delivery service?

Yes, from food, groceries, flowers or white goods, Mercury have you covered.

Can you provide further information or services offered by Mercury?

For further information on CTI Logistics please click here

Are you compliant with Chain of Responsibility (CoR) procedures?

Yes, Mercury understand CoR is an essential part of protecting the safety of all of our workers, suppliers and other road users.

What quality management system do you have?

Mercury has an Independent Quality Management System (IQMS). Mercury aims to continue to improve its competitive advantage through the use of the IQMS. The Mercury IQMS has detailed procedures relating to customer service improvement requests and is modelled on ISO standards.